FAQ (Password related)

What I can do when I forget the password necessary for logging in on a PC at an KIC?

You will need your Keio ID and password to log in to the installed computer.

If you forget your password, or if you have registered an authentication factor other than your phone number for multi-factor authentication, you can change it yourself. For instructions, please see this page.

Otherwise, please come to the Hiyoshi Information Technology Center with your identification. Students should bring their student ID, and faculty and staff should bring their driver's license, residence card, My Number card, or passport. Procedures by proxy are not permitted; the person themselves must come.
Note: Please present only the front side of your individual number card

Undergraduates can refer to the ITC account user ID from keio.jp.Please refer to here for the method.

I want to change the password I use to log in to UNIX.

• Changing Your ITC Account Password

Password does not apply ・ Authentication fails

1. Is not it a typing mistake?

   Please try re-entering not only the password but also the user name.

2. Is Caps Lock, Num Lock, etc. enabled?

   Especially on a notebook PC, it may be locked before you notice it.